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Reservation

The booking via the form on our website is first provisionally confirmed by an automatic message.

You will receive a second personal message confirming your stay definitively as soon as possible.

 

Reservation and cancellation conditions

We do not require a deposit, we trust you. For long term reservations we reserve the right to ask for a deposit.

We welcome relaxed guests who do not arrive annoyed by complicated booking procedures. The only thing we ask for is your contact details: a postal address and a mobile phone number.

 

Cancellation

You may cancel your stay free of charge up to 24 hours before your arrival date.

We assume that you have good reasons (not the weather) to postpone your holiday.

In the event of cancellation within 24 hours of your arrival (after 17:00 the day before your arrival) we will charge the total amount of the reserved stay.

We accept cancellations by e-mail only.

In case of early departure, the entire reserved stay will be charged.

 

Despite our flexibility, please notify us as soon as possible if you need to cancel your stay.

 

Holidays with children 

If you would like to spend your holidays with us as a family, please let us know in advance so that we can advise you on a suitable room. When making your booking enquiry, please let us know the age of your children. 

For children under 2 years of age, we can provide a baby cot (10€/night).

Our suite (La Quatre) is suitable for a family stay, it can accommodate 2 adults and 1-2 children. We do not offer extra beds for the other rooms.

 

We ask parents to supervise small children in the outdoor area.

 

 

If you are travelling with your dog: 

As former dog owners, we welcome dog visitors ! 

Please send us a picture of your pet when booking. 

 

Several cats live in Les Rochers. In order to keep calm, we kindly ask you to keep your dog 

we ask you to keep your dog on a leash in the courtyard and around the house. You can let your dog off the leash a few steps from the house. Dogs should not be left unattended in the rooms for a longer period of time.

We assume that in case of damage your liability insurance will cover the damage. 

For the stay of your four-legged companion we charge a one-time surcharge for the final cleaning (room 30 €/cottage 60 €).

In the case of very large dogs, fighting dogs or several dogs at the same time, we take the liberty of refusing reservation requests.

 

Damage and insurance

Our guests are liable for any damage caused.

 

Payment

Payment for your stay will be made before your departure.

We accept credit cards, French cheques, instant bank transfers and cash.

 

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